Frequently Asked Questions
Everything you need to know about our premium medical apparel and ordering process.
What is the standard delivery time for my order?
Standard shipping typically takes 3-5 business days within the UK. Express shipping options are available at checkout for next-day delivery on orders placed before 2 PM.
Can I return or exchange scrubs if they don't fit?
Yes, we offer a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
Do you offer group discounts for clinics or hospitals?
Absolutely. We provide tiered pricing for bulk orders of 15 sets or more. Please contact our corporate sales team for a custom quote and embroidery options.
Are your scrub fabrics antimicrobial and moisture-wicking?
Most of our premium collections feature advanced fabric technology that is both moisture-wicking and treated with antimicrobial finishes to ensure comfort and hygiene during long shifts.
How should I care for my scrubs to ensure they last?
We recommend washing your scrubs in cold water with similar colors and tumble drying on low. Avoid using bleach or fabric softeners to preserve the integrity of the technical fibers.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible interest-free installments.